The protection of your personal data is important to the BNP Paribas Group, which has adopted strong principles in that respect in its Personal Data Protection Charter available at

Personnal Data Protection Charter

This Data Protection Notice provides you (as further defined in section 2) with transparent and detailed information relating to the protection of your personal data by BNP Paribas (Suisse) SA.

We therefore invite you to read this Data Protection Notice and to bring this Notice to the attention of any individual whose information you provide to us.

It is important to note that, as a client of BNP Paribas (Suisse) SA, your information is furthermore protected by Banking Secrecy statutes which prohibit the disclosure of your information to third parties, unless otherwise authorized by you. For the avoidance of doubt, the present Notice does not constitute a waiver of Banking Secrecy. Its purpose is to inform you on the manner in which your information is handled and collected within the contractual framework agreed with the Bank. In addition, this Notice is to inform you on the data collected by us, the reasons we collect and (may) share it and how long we keep it. In connection thereto, we draw your attention to your rights and how they may be exercised.

Further information may be provided where necessary when you apply for a specific product or service.

Who is concerned by the processing and from whom do we collect personal data ?

We collect personal data directly from you as a customer or prospective customer (when you contact us, visit us, our website or our apps, use our products and services, participate to a survey or on event with us or else) but also indirectly from other sources. We may also collect information about individuals or legal entities whereas they have no direct relationship with us, but are related to you, customer or prospective customer, such as for instance:

  • Family members;
  • Successors and right holders;
  • Co-borrowers / guarantors;
  • Legal representatives (power of attorney);
  • Beneficiaries of your payment transactions;
  • Beneficiaries of your insurance contracts or policies and trusts;
  • Landlords;
  • Ultimate beneficial owners;
  • A debtor of a Client (e.g. in case of bankruptcy);
  • Company shareholders;
  • Representatives of a legal entity (which may be a client or a vendor); and
  • Staff of a service provider or a commercial partner.

When you provide us with third party personal data such as the one listed above, please do not forget to inform them we process their personal data and direct them to the present Data Protection Notice.


In order to enrich our database, we may also obtain personal data from:

  • other BNP Paribas entities;
  • our customers (corporate or individuals);
  • our business partners;
  • third parties such as credit reference agencies and fraud prevention agencies or data brokers which are responsible for making sure that they gather the relevant information lawfully;
  • publications/databases made available by official authorities or third parties (e.g. the French Official Journal, databases operated by financial supervisory authorities);
  • websites/social media pages containing information made public by you (e.g. your own website or social media);
  • public information such as information from the press

Transfers of personal data outside Switzerland or the EEA

In certain circumstances, we may transfer your data to another country (this includes transfers of personal data to BNPP Group entities worldwide). In case of international transfers to a country for which the competent Authority has recognised that it provides an adequate level of data protection, your personal data may be transferred on this basis.

For transfers to a country where the level of personal data protection has not been recognised as “adequate” by the competent Authority, we will either rely on a derogation applicable to the specific situation (e.g. if the transfer is necessary to perform our contract with you such as when making an international payment) or implement standard contractual clauses approved by the competent Authority to ensure the protection of your personal data.

To obtain a copy of these safeguards or details on where they are available, you can send a written request to us as set out in section 9.

How long do we keep your personal data for ?

We will retain your personal data for the longer of: (i) the period required by applicable law; or (ii) such other period necessary for us to meet our operational obligations, such as: proper account maintenance, facilitating client relationship management, and responding to legal claims or regulatory requests. Most personal data collected in relation to a specified client is kept for the duration of the contractual relationship with such client plus a specified number of years after the end of the contractual relationship or as otherwise required by applicable law.

If you would like further information on the period for which your personal data will be stored or the criteria used to determine that period please contact us at the address given under section 9 below.

  • To access
  • To rectify
  • To erase
  • To restrict
  • To object
  • To withdraw your consent
  • To data portability

What are your rights and how can you exercise them ?

Depending on the data protection laws which apply to your situation, you have the following rights:

  • To access: you may have the right to obtain information relating to the processing of your personal data, and a copy of such personal data.
  • To rectify: where you consider that your personal data is inaccurate or incomplete, you can request that such personal data be modified accordingly.
  • To erase: you can require the deletion of your personal data, to the extent permitted by law.
  • To restrict: in some circumstances, you can request the restriction of the processing of your personal data.
  • To object: In some circumstances, you can object to the processing of your personal data, on grounds relating to your particular situation. You have the absolute right to object to the processing of your personal data for direct marketing purposes, which includes profiling related to such direct marketing.
  • To withdraw your consent: where you have given your consent for the processing of your personal data, you have the right to withdraw your consent at any time.
  • To data portability: where legally applicable, you may have the right to have the personal data you have provided to us, returned to you or, where technically feasible, transferred to a third party.

If you require further information, or if you wish to exercise the rights listed above, please send a letter or e-mail to the address set out in section 9 below.

In accordance with applicable regulation, in addition to your rights above you are also entitled to lodge a complaint with the competent supervisory authority.

How to contact us?

If you have any questions relating to our use of your personal data under this Data Protection Notice, please contact our Data Protection Officer at the following address

Please include a scan/copy of your identity card/passport for identification purposes.

Information request

docx - 31 KB

Download Information request - docx - 31 KB