Relationship Manager Wealth Management – Italy International
This position will be based in Lugano a permanent contract basis.

Your mission:

Substantially develop the existing Private Wealth Management Banking client base through an effectively designed client acquisition program based on a strong knowledge of the local market and a holistic offering of BNPP’s Wealth Management products and services.

Your work day:

Marketing & Sales:

• Design and implement a marketing strategy intended to develop current relationships and generate new business;
• Develop a base of prospective clients in scope and expand market share;
• Develop a sales and marketing strategy for each prospect;
• Answer to client needs by maintaining a phone call program, by regularly reviewing the plan/strategy and monitoring new business results with assigned revenues and NNC objectives;
• Involve our group’s specialists from other divisions in order to improve our client service;
• Review client portfolios with the defined targets and act as a trusted financial advisor by presenting diversified strategies and using the full range of BNPP’s Wealth Management products and services;
• Cross-selling of other products and services offered by the Bank (e.g., Investment Banking, Asset Management);
• Ensure that current clients and prospects meet the Bank’s client suitability standards;
• Open new accounts by ensuring that the proper documentation has been obtained.

Profitability:

• Contribute to the target setting process to ensure that financial goals are achievable;
• Manage annual asset, revenue and expense budget to ensure that financial targets are met;
• Maintain client relationships and proactively find solutions to meet client financial needs and objectives

Service:

• Contribute to the target setting process to ensure that financial goals are achievable;
• Manage annual asset, revenue and expense budget to ensure that financial targets are met;
• Maintain client relationships and proactively find solutions to meet client financial needs and objectives

Risk management:

• Responsible for managing the risks of its goodwill: suitability, operational, cross-border, compliance and documentation
• Ensures that procedures are followed in managing the client relationship
• Ensures compliance with the code of conduct

Your profile and skills 

• Multi-lingual (written and oral): first of all Italian and English, French, German, Spanish or other depending on markets covered
• Strong knowledge of financial instruments and markets;
• Strong sales and marketing skills ;
• Ability to work within a multicultural team;
• Strong written and oral communication skills;
• Great capacity to resolve problems ;
• Large knowledge of all Wealth Management products and services including risk policies, guidelines and procedures;
• Complete understanding and adherence of regulatory requirements when marketing the Bank’s products and services;
• Ability to demonstrate good time management skills.

Experience 

• financial services experience in a client maintenance role; university degree;
• Further education in financial markets of advantage.

Why join us ?

BNP Paribas in Switzerland is a bank of reference active in Geneva, Zurich and Lugano. It is a major European partner for companies, as well as institutional and private clients. Joining BNP Paribas will give you the opportunity to take part in an authentic company project, in which innovation and career management act as driving forces to help talents emerge, express themselves fully and open up to career opportunities on an international level, by integrating a group that stands as a leader within the Eurozone. Please visit us at BNP Paribas Suisse.

In a changing world, diversity, equity and inclusion are key values for the well-being and the good performance of teams. At BNP Paribas, we wish to welcome and retain all talents, without any distinction: together we will build the finance of tomorrow, innovative, responsible and sustainable.

Finally, we insist on the particular importance of having our employees act daily in a spirit of ethical and professional responsibility.

NB: all terminologies apply in both the feminine and the masculine. 

Team Assistant
This position will be based in Zurich on a permanent contract basis.

Assistant for Corporate Banking and Global Banking departments in Switzerland as well as Executive Assistant to the Head of Global Banking who is a member of our Executive Committee:

• to provide secretarial support, including handling incoming/outgoing calls, managing calendars, draft letter correspondences and preparing presentations.
• to arrange for travel booking, prepare expense claims in accordance with Company Policy, ensure that expenses are pro-actively managed
• to organize meetings with the Regional team, countries, and any other third parties
   

Your work day

Assistant for Corporate Banking and Global Banking departments in Switzerland:

• to provide secretarial support, including handling incoming/outgoing calls, managing calendars, draft letter correspondences and preparing presentations for the Heads of Global Banking departments (Corporate Coverage, Advisory, Equity Capital Market).
• to assist with setting up client meetings
• to support company events (eg closing dinners with clients), if required
• to arrange for travel bookings, prepare expense claims in accordance with Company Policy and prepare project expense summaries mainly on projects managed by the Advisory team
• Others
  • to provide general administrative support to the team, including monitoring office supplies, equipment maintenance & etc.
  • to create and maintain a proper document filing and archiving system
  • to organize when requested Executive Committee or Board meetings, circulate and compile the agenda and materials, to book the meeting rooms and order refreshments/food as required.
  • to assist in organizing Senior Management visits from Head Office
  • to support the company events, if required
  • to assist in ad-hoc projects/tasks as assigned

Your profile

• Fluency in German, English and French, Swiss German is a plus
• 10 years +  Assistant experience within financial services. Exposure to a heavily matrixed style of company would be highly advantageous.
• Recent and demonstrable experience of supporting Executive Committee Members 
• Good knowledge of Microsoft office package (Word, Excel, PowerPoint and Outlook)
• Positive attitude, with a willingness to provide the highest level of internal and external client service as well as discretion and personal sensitivity in all aspects of the role
• Demonstrate a willingness to own/solve problems as they arise, but also have the ability to identify issues for referral
• Ability to work efficiently, multi-task and meet tight deadlines. 

Your skills
Behavioural competencies:

• Adaptability
• Ability to collaborate/ teamwork
• Organizational skills
• Active listening
• Communication skills – oral & written
• Client focus
• Creativity & Innovation / Problem solving
• Resilience

Transversal competencies

• Ability to develop and adapt a process
• Ability to develop and leverage networks
• Analytical Ability

Business competencies

• Investment & Wholesale Banking
• Languages: German (bilingual – able to understand Swiss German), English (bilingual), French (bilingual)
• Good knowledge of Microsoft office package (Word, Excel, PowerPoint and Outlook)

Why join us ?

BNP Paribas in Switzerland is a bank of reference active in Geneva, Zurich and Lugano. It is a major European partner for companies, as well as institutional and private clients. Joining BNP Paribas will give you the opportunity to take part in an authentic company project, in which innovation and career management act as driving forces to help talents emerge, express themselves fully and open up to career opportunities on an international level, by integrating a group that stands as a leader within the Eurozone. Please visit us at BNP Paribas Suisse.

In a changing world, diversity, equity and inclusion are key values for the well-being and the good performance of teams. At BNP Paribas, we wish to welcome and retain all talents, without any distinction: together we will build the finance of tomorrow, innovative, responsible and sustainable.

Finally, we insist on the particular importance of having our employees act daily in a spirit of ethical and professional responsibility.

NB: all terminologies apply in both the feminine and the masculine. 

Local Graduate Trainee Program in Corporate Coverage (18 months)
This position will be based in Zurich on a fixed-term contract basis

Overview

BNP Paribas is a leading bank in the Eurozone and a key international banking group. It has a presence in 68 countries and more than 193,000 employees, including more than 147,000 in Europe. 
The Group BNP Paribas holds key market positions in its three operating divisions: Retail Banking, Investment & Protection Services and Corporate & Institutional Banking (CIB) offering tailored financial solutions for corporate and institutional clients. 
BNP Paribas Corporate & Institutional Banking is a globally recognised leader in capital markets, financing, risk management and hedging. BNP Paribas is a leader in Sustainable financing solutions (World’s Best Bank for Sustainable Finance 2022 by IFR). Within CIB, Corporate Coverage Switzerland is responsible for advising corporate clients and delivering an array of the firm’s services across strategically targeted client groups in various business sectors.
Established in Switzerland in 1872, BNP Paribas (Suisse) SA is a leading European Bank for Corporate and Institutional clients and Wealth Management clients. It has over 1,000 employees and offices in Zurich, Geneva and Lugano.

Description of the assignment

The teams of Corporate Coverage Switzerland are in charge of managing both global relationships with Swiss headquartered business groups (Pilot clients) and Swiss subsidiaries of international clients (MNC clients), across the spectrum of solutions offered by the BNP Paribas group and in line with the group’s guidelines in terms of Environment, Social & Governance (“ESG”), compliance and credit risk.

As a Graduate Trainee in the team, you will develop a general knowledge of (i) the investment banking, corporate banking and other non-banking solutions offered by the BNP Paribas group, (ii) the set of policies and procedures designed to manage the risks the bank is exposed to when conducting business; and you will contribute to the team’s commercial activity. You will be part of the team and become responsible for various tasks to contribute to meeting the team objectives.

On the commercial side, you will support the Bankers in their daily activities and in the preparation of and follow up of the Strategic Business Review, and you will contribute to the development of client relationships.

During the program, we offer you

• A unique opportunity to take on responsibility in our Corporate Coverage teams with a rotation between the two teams – Pilots and MNCs; and
• The opportunity to improve your technical knowledge as well as your soft skills and to work with a wide community of international professionals.

The key duties and responsibilities include:

• Relationship Management:
  •  Assist Relationship Managers in the day-to-day management of a client portfolio
  • Onboarding of new clients and maintenance of KYC etc. for existing clients
    • Handling the international network relationships
    • Coordination of Business Lines / Products globally
  • Assist in the preparation of client action plans with Relationship Managers and Business Lines
  • Collaborate with all Business Lines present in and outside of Switzerland (Transaction Banking – Cash Management and Trade Finance, Global Markets, Export Finance, Factoring, Arval, etc.)
  • Ensure prompt and accurate maintenance of BNP Paribas client monitoring tool (call reports, status of opportunities, pipeline management)
  • Contribute to ad-hoc data reliability checks and regular risk reviews
  • Contribute to projects to improve organization and process efficiency
• Credit Analysis:
  • Assist Corporate Coverage teams with credit proposals and credit committee preparation and follow-up 
  • Support the management of credit topics in the network across locations

Searched profile

• Profile:
  • University Degree in Banking/Economics/Finance or equivalent
  • A strong interest in Corporate Banking
  • Preferably with a first banking experience
  • Excellent written and oral communication skills, fluency in German and English (our primary working language), French is an advantage
  • Self-motivation combined with a strong team spirit 
  • Ability to set priorities, be flexible, well organized and enjoy working in a dynamic and international environment
• Behavioural skills:
  • Ability to collaborate/ teamwork
  • Ability to deliver / results driven
  • Reliability
  • Adaptability
  • Client focus
  • Communication skills – oral & written
  • Critical thinking
  • Organizational skills
• Transversal skills:
  • Ability to manage a project
  • Analytical Ability
• Business skills:
  • Financial Markets
  • Proficiency in Word, Excel, PowerPoint programs, tech savvy profile is a plus

Why join us ?

BNP Paribas in Switzerland is a bank of reference active in Geneva, Zurich and Lugano. It is a major European partner for companies, as well as institutional and private clients. Joining BNP Paribas will give you the opportunity to take part in an authentic company project, in which innovation and career management act as driving forces to help talents emerge, express themselves fully and open up to career opportunities on an international level, by integrating a group that stands as a leader within the Eurozone. Please visit us at BNP Paribas Suisse.

In a changing world, diversity, equity and inclusion are key values for the well-being and the good performance of teams. At BNP Paribas, we wish to welcome and retain all talents, without any distinction: together we will build the finance of tomorrow, innovative, responsible and sustainable.

Finally, we insist on the particular importance of having our employees act daily in a spirit of ethical and professional responsibility.

NB: all terminologies apply in both the feminine and the masculine. 

YOUR TEAM

The CISO office is responsible of the Cybersecurity and the IT Risk Management at BNP Paribas Switzerland. The CSIRT is one of the four teams within the CISO Office and consists in a team of 5 experts. The CSIRT team is in continuous interaction with the rest of the CISO office and the production teams.

DAILY WORK

• As the head of the BNP Paribas Switzerland Business CSIRT, you will manage a team of 4 security analysts, and you will ensure the day-to-day CSIRT operations as described below, in order to provide a quality service to BNP
• Conducting all security investigations related to Swiss territory assets or data 
• Preparing the IT department for potential security events:
  • Ensuring readiness of the CSIRT, the CISO Office and the overall IT Department
  • Developing the procedures, KB and runbook required to ensure readiness
  • Exercising the teams and processes through table top sessions, trainings or crisis exercices
• Assisting with and managing Cyber crises:
  • Reacting to Cyber incidents in coordination with all stakeholders (Group CSIRT, etc..)
  • Coordinating action in the event of Cyber Security incidents and crises and ensuring that the entity’s essential services are restored
  • Developing and monitoring post-incident action plans
• Developing local Cyber Threat Intelligence:
  • Carrying out daily monitoring of Group, NCSC CTI material, as well as public information
  • Analysing and summarising specific cyber threats, detecting and issuing publications on compromised third parties
  • Actively participating in the Group’s Cyber Threat Intelligence community
• Managing Procedures
• Maintaining a comprehensive list of up-to-date procedures on the Cyber Security Risk perimeter
  • Coordinate the end-to-end procedure management process
  • Contribute to the procedure status follow-up

Mission

She / he is responsible of sales of Cash Management products to Swiss corporate clients. Is a Cash Management Expert with strong sales skills. She / he is the local representative of BNP Paribas Cash Management in the local business community.

Compliance with the guidelines of BNP Paribas regarding financial security

The employee:

• always acts in accordance with (group) directives on the prevention of money laundering and terrorist financing, anti-corruption/bribery and the detection of transactions with countries subject to an embargo,
• carries out its tasks in accordance with existing anti-corruption/bribery laws, while respecting the Code of Conduct of the Group,
• ensures compliance with and monitoring the correct application of the directives and compliance instructions in relation to the fight against money laundering, terrorist financing, internal and external corruption, market integrity, banking and tax laws and ensuring compliance with international financial sanctions and the KYC regulations,
• guarantees compliance with the principle of protecting customer interests in the marketing of products and services and ensures that all team members act with ethical integrity, in accordance with the Group’s Code of Conduct.

Activities

a) Sales of Products 
She / he is responsible for identifying, analysing, selling and supporting all Cash Management products and services globally to the existing customer base and targeted prospective corporate clients
She / he works closely with relationship officers in the end-to-end sales process by providing a superior level of customer service.

b) Responding to Request for Proposals (RfP)
She / he responds to Requests for Proposal (RfP); assesses customer needs and recommends effective strategies regarding the Cash Management business; negotiates pricing to optimize profitability of product or service solutions.

c) Implementing the bank’s growth strategies
She / he contributes to the Bank’s deposit growth strategies and goals; generates additional revenue from the sale of Cash Management products and services. 

d) Operational Risk
She / he contributes to the operational risk and permanent control framework.

Educational Background
She / he has an university degree in Business Administration or similar.

Professional Experience
She / he has profound working experience as Cash Management Sales in an international bank (min. 5 years).

Competencies

a) Ability to provide Cash Management and or Deposit solutions to Corporate Clients
She / he has full knowledge and can apply this knowledge/skill to handle complex and unusual situations. She / he is capable to prepare or modify norms, procedures or standards in this field. She / he is recognized by his peers as an expert.

b) Commercial development & Customer relationships: Selling techniques
She/ he has full knowledge and can apply this knowledge/skill to handle complex and unusual situations. Is capable to prepare or modify norms, procedures or standards in this field. Is recognized by hers / his peers as an expert.

c) Corporate Clients
For sectors, products, services & market: Knows precisely the market and all the different offers and has very deep knowledge about one product / service (or more), its characteristics, benefits and drawbacks for the different uses possible and client targets; has good benchmark
For clients: know all the characteristics of this client profile, its full needs and the relevant corresponding offer. Is recognized by his/her peers as an expert knowledge. 

d) Language skills (English mandatory, French mandatory, German mandatory)
She / he can understand the main ideas of complex text on both concrete and abstract topics, including technical discussions in their field of specialization. Can interact with a degree of fluency and spontanelty that makes regular interaction with native speakers quite possible without strain for either party. Can produce clear, detailed text on a wide range of subjects and explain a viewpoint on a topical issue giving the advantages and disadvantages of various options.

e) Client focused
She / he aims at exceeding clients’ expectations, by seeking tailored solutions to their specific needs, and going even further where possible. Anticipates regulatory or industry evolutions/transformations from a client perspective and makes sure that end-to-end customer experience is seamless. Ensures client-oriented approach becomes part of the corporate culture. Shares best practices with others.

f) Ability to collaborate/Teamwork
She / he proactively shares ideas, insights, knowledge and relevant information with people with whom she/he works (including manager and team members). Facilitates cooperation and interactions with team and also beyond, on transversal projects whilst a knowledging the benefit of differing viewpoints and ways of working. Alerts about risks and areas of concern and is able to formalize them. Creates a positive working environment. Respects, understands and seeks to accommodate the thoughts, feelings and concerns of others. 

g) Microsoft Office
She / he knows the main function of the Office package (Excel, Word, Outlook). She / he knows the full principles and is capable of handling the most complex projects. She / he is recognized by his peers as an expert.

Why join us ?

BNP Paribas in Switzerland is a bank of reference active in Geneva, Zurich and Lugano. It is a major European partner for companies, as well as institutional and private clients. Joining BNP Paribas will give you the opportunity to take part in an authentic company project, in which innovation and career management act as driving forces to help talents emerge, express themselves fully and open up to career opportunities on an international level, by integrating a group that stands as a leader within the Eurozone. Please visit us at BNP Paribas Suisse.

In a changing world, diversity, equity and inclusion are key values for the well-being and the good performance of teams. At BNP Paribas, we wish to welcome and retain all talents, without any distinction: together we will build the finance of tomorrow, innovative, responsible and sustainable.

Finally, we insist on the particular importance of having our employees act daily in a spirit of ethical and professional responsibility.

NB: all terminologies apply in both the feminine and the masculine.